Indoor Work Tabi 4 Made in JAPAN

Below is a basic shoes conversion chart. It can be used a rough idea of the size of tabi boot you might need.
However, we always recommend that customers measure their feet properly to ensure that they get the best size possible.

How to measure your foot

Standing,place your foot on a piece of paper and trace your foot with a pen or pencil making sure that the pen is always exactly perpendicular (90 degrees) to the floor. Measure the length of your foot from the heel to the tip of the longest toe in centimeters and round up to the nearest size.
For example, If your foot measures between 27.3cm you need a 27.5,or if you measure 27.5cm you will need a size 28 boot.

If you are not certain, please make sure to contact us before you place an order.

A fee is applied for the cancellation of orders already placed. We will send you a refund for your order after deducting this fee (equivalent to about 4% of the purchasing price).

Shipping Information (International & Domestic)

All orders are shipped from Japan via EMS (Japan Post) or DHL. To ensure secure delivery, we reserve the right to select the most reliable carrier based on the current shipping situation.

If your country/region is not available at checkout

If you do not see your country or region in the shipping options at checkout, please contact us at shop@tabis-online.jp. We will assist you with your order process.

1. Delivery Estimates

• Handling Time: Orders are typically shipped within 3–7 business days after payment confirmation.
• Estimated Delivery (International): Approximately 3–20 days after shipment.
• Estimated Delivery (Domestic Japan): Approximately 2–5 days after shipment.
• Tracking & Insurance: All shipments include a tracking number and insurance.

2. [Crucial] For Travelers in Japan (Hotel/Temporary Delivery)

No Refunds for Missed Delivery: If you cannot receive your package due to checkout, departure from Japan, incorrect address, or long-term absence, no refunds will be issued (including shipping fees and product costs).Prior Notice Required: Please ensure your stay is long enough. You must inform the hotel front desk or the recipient at your delivery address in advance to ensure they can accept the package on your behalf.

3. Customs, Duties, and Taxes (Important)

Please note that product prices and shipping fees displayed on our website do not include customs duties, import taxes, VAT, or any other additional charges imposed by the destination country. These charges are the sole responsibility of the recipient.

4. Delivery Notes

• Delivery times are estimates only. Actual delivery dates may vary depending on shipping conditions, customs procedures, and local handling.
• Customs clearance times vary by country.
• Due to data limitations, delivery estimates may not be available for some countries or regions.
• As we cannot stay fully informed of the local logistics situation in every country, please contact your local carrier or customs office directly with your tracking number for inquiries regarding shipping status or delays.
• Please place your order with sufficient time for delivery.

5. IMPORTANT: Terms and Conditions (Please Read)

1. Address and Responsibility Please ensure that your shipping address is correct. If a package is Returned to Sender (RTO) or abandoned due to an incorrect address, long-term absence, or unpaid customs duties/fees, all associated costs—including shipping fees and product costs—are non-refundable.
2. Tracking and Recipient Responsibility For international shipments, it is the customer's responsibility to monitor the tracking status. Please respond promptly to any communication from the carrier or customs authorities. If customs duties, taxes, or storage fees are not paid within the designated period, the package may be returned or destroyed by local authorities. In such cases, no refunds will be provided.
3. Cancellation Once an order has been shipped, it cannot be canceled or modified.

For more details, please review our Terms of Service: Notices and Disclaimer

For dojos fans

Tabis Online Japan is affiliated with the Dojos and supports martial art lovers.

Please enter the affiliation information at the "Dojo name" and "Dojo URL" for the account registration information.
If you are a dealer, please enter the information at "Store Name" and "Store URL".

We will contact you by e-mail after your application.

If you have not registered your account yet, please do so first:
https://www.tabis-online.jp/profiles-add-en/

Discount details

When ordering in the future," 5%OFF on 3 or more products in the cart; 10%OFF on 10 or more products ."

About Prices:
Prices are subject to change due to factors such as promotional discounts, increases in material costs, logistics, or labor expenses. Please rest assured that the price of your order will not change once it has been confirmed.
Import duties and shipping costs vary depending on the destination country or region.

Payment:
The only method of payment is by credit card.
Paypal is being used on this website as the credit card payment system.
Even if you do not have a Paypal account, you can pay by using "Guest Checkout".

Customs, Duties, and Taxes

When purchasing items internationally, customs duties, import taxes (VAT/GST), and carrier-defined handling fees (e.g., DHL’s import processing fees) will be charged by the destination country. Payment of these charges is a standard international requirement and is the sole responsibility of the recipient.

Important Notes

• Estimation: Since customs and handling charges are determined by local authorities and vary by country, product, and carrier, we cannot provide an accurate estimate in advance. For specific details, please contact your local customs office or the carrier directly.
• Carrier Fees: Please be aware that carriers like DHL may charge their own administrative fees for processing customs clearance on your behalf. These fees are separate from government taxes.
• Refusal to Pay: If the recipient refuses to pay duties or handling fees, the shipment may be discarded or returned to us. In such cases, no refunds will be issued for the product price or shipping costs.

Before placing your order, please review our full terms here: Notices and Disclaimer

Naturally when ordering off the Internet, it is impossible to choose the right size 100% of the time, no matter how careful we think we are.

We are happy to accept size exchanges if you happen to order the wrong size, or alternatively we offer 10% off a size correction pair if you prefer to keep the original pair and give them to a friend.
We also accept returned item(s).

For an item return and exchange, please contact us no later than one week after the arrival of the item(s).
Please Contact us.
for returning or exchanging procedure.

Exchange

The process of exchange sizes is as follows:

1. You send us an e-mail to notify us that you will be returning your item(s) for an exchange. Please include your order number.
2. You ship the original item(s) (unworn)back to tabis online japan whthin 14days.
3. Your item(s) are received by us and deemed in perfect condition.
4. You receive and pay the PayPal invoice for the cost of return sipping.
5. Your new item(s) is shipped.

Return

The process of return is as follows:

1. You send us an e-mail to notify us that you will be returning your item(s) for an return.  Please include your order number.
2. We are sending you the return address.
3. You ship the original item(s) (unworn) back to Tabis Online Japan within 14 days.
4. After the item(s) arrives here it's condition is checked, and after being deemed in perfect condition a refund will be made.

Please understand that shipping costs both ways will need to be covered by the customer when items are returned.
We recommend the shipping method with a tracking number as much as possible when you return items.
We are not responsible for the merchandise whose tracking number has been lost.

* No returns nor exchanges nor refunds can be given for the following cases:

• When the customer cannot confirm the order number from our store and the
• payment ID from Paypal;
• The items that the customer has sent back without waiting for the contact from our store;
• the items that the customer has received by delivery 15 or more days ago;
• the items that have been used or worn outside even once;
• the items that have been scratched or soiled by the customer;
• the items with name insertion, ordered items and order-made items;
• the items marked as non-refundable.

※ When returning items, please return all boxes, bags, accessories,
hanging tags and display tags, etc.

Please check the Terms of Use and Important Notices again.
https://www.tabis-online.jp/notices-and-disclaimer/